Privacy Policy
This Privacy Policy explains how Hotel da Compagnoni ("we", "us", or "our") collects, uses, and protects your personal data when you visit our website, contact us, or make a reservation.
Last updated: 2 July 2026
Data controller
Hotel da Compagnoni is the data controller for personal data processed through this website. For privacy-related questions, contact us at info@hoteldacompagnoni.com.
Personal data we collect
We may collect: identity and contact details (name, email address, phone number); booking and stay information (arrival and departure dates, room preferences, special requests); payment-related information processed by our payment providers; technical data (IP address, browser type, device information); and communications you send us (emails, contact forms, or messages).
How we use your data
We use personal data to process reservations and provide hotel services; respond to enquiries; send booking confirmations and service-related messages; improve our website and guest experience; comply with legal obligations; and, where permitted, send marketing communications you have opted in to receive.
Legal basis for processing
Where applicable under the GDPR, we process personal data on the basis of contract performance (managing your booking), legitimate interests (operating and improving our services), legal obligation, and consent (for optional marketing or non-essential cookies).
Sharing your data
We do not sell your personal data. We may share data with trusted service providers who support our operations (for example booking systems, payment processors, email providers, and website hosting), always under appropriate contractual safeguards and only as necessary.
International transfers
If personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or an adequacy decision, in line with applicable data protection law.
Retention
We retain personal data only for as long as needed for the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. Booking records are typically retained for the period required by applicable tax and hospitality regulations.
Your rights
Depending on your location, you may have the right to access, rectify, erase, restrict, or object to processing of your personal data, and to data portability. Where processing is based on consent, you may withdraw consent at any time. You also have the right to lodge a complaint with your local data protection authority.
Cookies
Our website may use essential cookies required for site functionality and, with your consent where required, analytics or preference cookies. You can manage cookie preferences through your browser settings or any cookie banner we provide.
Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.
Contact
For privacy requests or questions, email us at info@hoteldacompagnoni.com.